Josh Harper
Chief Operating Officer
The Engine Behind Every Case
Josh keeps Edgett Hawk running at the level clients deserve. As COO, he oversees day-to-day operations, manages case workflow systems, and ensures every client interaction reflects the White Glove Standard of Care. He has been with the Edgett family for over 8 years.
His disciplined case advancement process is why Edgett Hawk resolves cases approximately 25% faster than traditional injury firms.
Systems That Move Cases Forward
Josh oversees operations across all departments — systems, workflows, staff accountability, and internal processes. He works with leadership to improve efficiency, remove bottlenecks, and ensure a structured and reliable client experience.
His role directly impacts how quickly cases move and how consistently the firm delivers results.
A Client-First Approach to Operations
Operational excellence is about what the client feels on the other end. Every system Josh builds is designed so injured people receive a consistent, attentive, and high-quality experience throughout their case.
He works alongside attorneys, case managers, and intake staff to ensure seamless coordination at every step.
Beyond the Office
Outside of work, Josh mentors young musicians as a private violin instructor and is currently learning drums — reflecting a creativity and commitment to continuous growth that he brings to every role he takes on.